All orders placed through www.ashfordandwells.com are shipped free of charge. No shipping fees apply to any purchase, regardless of order value or destination.
Customers will not incur additional delivery costs at checkout.
Shipping Destination
We currently ship exclusively within the the United States, United Kingdom and Australia. Orders can be delivered to residential and business addresses.
Order Cut Off Time:
Orders placed before 11:00 PM Eastern Time (ET) will enter our fulfillment queue the same business day. Orders placed after 11:00 PM ET will be processed on the next business day. Business days are Monday through Friday, excluding public holidays.
Order Processing Time
Orders are generally processed within 1–2 business days following order confirmation.
Processing includes order verification, packaging, and preparation for dispatch. Business days are Monday through Friday, excluding public holidays.
Estimated Shipping Time
Shipping takes approximately 4-7 business days.
Total Delivery Time
This means that total delivery typically takes 5–9 business days. Delivery times may vary depending on the destination and carrier operations.
Once the order has been shipped, a tracking confirmation will be provided via email.
Order Tracking
When your shipment leaves our facility, you will receive a confirmation email containing tracking details. This allows you to monitor the delivery status directly through the carrier.
If your order has not arrived within the estimated delivery timeframe, you may contact us for assistance.
Contact Information
For questions regarding shipping or delivery, please contact:
Company Name: SAMO LLC
Address: 5830 E 2nd St, Casper, Wyoming 82609, United States
Email: info@ashfordandwells.com
Telephone: +1 570 609 3636
Business Days: Monday to Friday, 09:00 – 17:00 GMT, Saturday and Sunday Closed
We aim to respond within 24 hours.